Nov 20, 2013

Outlook Synchronizing with Gmail is Slooowww


A while back I noticed that every time I do a send/receive email in Outlook the final step of synchronizing subscribed folders is very slow, often taking minutes. I even hear for some people the process hangs. Searching the Google forums turned up a solution by 7amb that worked for me. Here’s a paint-by-numbers version of the answer.

image Step 1. Use the File Menu and Select Options 

SNAGHTML37f9bb49Step 2. Select the Advanced item.

Step 3. Scroll Down to the Send and receive section.

Step 4. Click the Send/Receive… button.

SNAGHTML37fb8867Step 5. Click the Edit… button.

SNAGHTML37fe49f1 Step 6. Select your Gmail account.

Step 7. Uncheck the Get folder unread count for subscribed folders

Step 8. Select the Use the custom behavior defined below radio button

Step 9. Make sure only the Inbox is checked.

Click OK and exit out of the options and do a send/receive to verify the problem is solved. It worked for me.


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Tod Gentille (@todgentille) is now a Curriculum Director for Pluralsight. He's been programming professionally since well before you were born and was a software consultant for most of his career. He's also a father, husband, drummer, and windsurfer. He wants to be a guitar player but he just hasn't got the chops for it.