Aug 15, 2014

Misadventures in UX – Episode 1

Some experiences on the web really make me wonder. This is a video from a major airline’s web site. I thought it was very nice that they had a way to see where a flight was. They should have just stopped there. Instead they added a hover feature to show you more information about the flight. Of course most of the info didn’t fit so they added scroll bars to the hover item so you could scroll through it, or can you? Wouldn’t you think they would do at least a minute or two of usability testing?  The other not-so-nice feature is the automatic once-a-minute update that resets your position and zoom level to the default.

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